Shift Leader - Lead, Train & Elevate Guest Service

W Falmouth; Falmouth (ME); On-site; USD 21,008 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

Career development

Health, dental, and vision coverage

401K Savings

Paid Time Off

Free/discounted food and beverages

Job summary

The Wolak Group in Falmouth, Maine, is hiring a Shift Leader. This role supports operational excellence by leading the team and ensuring exceptional guest service. Responsibilities include training new employees and ensuring quality food and drink service. The position offers competitive pay ranging from $15.25-$19.00/hr., comprehensive health coverage, and career development opportunities. Join us at Dunkin' to make our guests' day, every day.

Qualifications

• Ability to train and coach new employees effectively.
• Strong understanding of operational excellence and guest service.
• Capability to role model behavior to lead a team.

Responsibilities

• Support operational excellence by leading the team.
• Train and coach new and existing employees.
• Ensure quality food and drink service.

Skills

Team leadership

Customer service

Training and coaching

Job description

The Wolak Group in Falmouth, Maine, is hiring a Shift Leader. This role supports operational excellence by leading the team and ensuring exceptional guest service. Responsibilities include training new employees and ensuring quality food and drink service. The position offers competitive pay ranging from $15.25-$19.00/hr., comprehensive health coverage, and career development opportunities. Join us at Dunkin' to make our guests' day, every day.