Shift Leader: Lead Guest Service & Team Growth

593 Lower Main; Gorham (ME); On-site; USD 21,008 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

Career development

Health coverage

401K Savings

Paid Time Off

Free/discounted food and beverage

Job summary

The Wolak Group is hiring a Shift Leader for our Dunkin' franchise in Gorham, Maine. In this role, you will ensure operational excellence, train and coach team members, and deliver exceptional guest service. Competitive pay ranges from $15.25-$19.00 per hour, based on experience. Additional perks include tuition reimbursement, health coverage, 401K savings, and Paid Time Off (PTO). Join our dedicated team and help us provide quality service to our guests.

Qualifications

• Experience in a leadership role within the food service industry is preferred.
• Ability to train and coach team members effectively.
• Commitment to providing excellent customer service.

Responsibilities

• Support operational excellence by leading the team.
• Train and coach new and existing employees.
• Ensure quality food/drinks are served.

Skills

Exceptional Guest Service

Team Leadership

Coaching

Job description

The Wolak Group is hiring a Shift Leader for our Dunkin' franchise in Gorham, Maine. In this role, you will ensure operational excellence, train and coach team members, and deliver exceptional guest service. Competitive pay ranges from $15.25-$19.00 per hour, based on experience. Additional perks include tuition reimbursement, health coverage, 401K savings, and Paid Time Off (PTO). Join our dedicated team and help us provide quality service to our guests.