Shift Leader: Guest Service & Team Coach

Falmouth; Falmouth (KY); On-site; USD 21,008 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

Career development

Health, dental, and vision coverage

401K Savings

Paid Time Off (PTO)

Free/discounted food and beverage

Job summary

The Wolak Group is seeking a Shift Leader to oversee operations in Falmouth, Maine. The ideal candidate will provide exceptional guest service and train new team members. Offering competitive pay ranging from $15.25-$19.00/hr. along with benefits such as health coverage and 401K savings. Join us in creating America's favorite coffee experience and develop your career within our growing Dunkin' franchise.

Qualifications

• Proven ability to support operational excellence and lead teams.
• Experience in training and coaching employees in a fast-paced environment.
• Commitment to ensuring safe and quality service.

Responsibilities

• Model and lead the team to deliver exceptional Guest Service.
• Train and coach new and existing employees.
• Ensure team members complete all assigned duties.

Skills

Exceptional Guest Service

Training and Coaching

Leadership

Job description

The Wolak Group is seeking a Shift Leader to oversee operations in Falmouth, Maine. The ideal candidate will provide exceptional guest service and train new team members. Offering competitive pay ranging from $15.25-$19.00/hr. along with benefits such as health coverage and 401K savings. Join us in creating America's favorite coffee experience and develop your career within our growing Dunkin' franchise.