Shift Leader - Lead Teams to Real Food & Growth

Sweetgreen; Ann Arbor (MI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Tips

Competitive wages

Leadership path

Medical/Dental/Vision

Paid vacation

Free meals

401(k)

Merchandise shop

Job summary

Sweetgreen is seeking a Shift Leader in Ann Arbor to guide the team, support daily restaurant operations, and help bring our mission of healthier communities to life. You will lead with confidence, energy, and accountability, driving hospitality and teamwork across shifts.

This role offers a clear path to General Manager within 2 years for top performers, with competitive wages and benefits that support growth and development within Sweetgreen's restaurant network.

Qualifications

• Shift Leader or supervisor experience in restaurants, retail, or hospitality.
• Strong hospitality and food quality focus.
• Able to coordinate multiple tasks under pressure.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership

Hospitality

Team coaching

Communication

Problem solving

Job description

Sweetgreen is seeking a Shift Leader in Ann Arbor to guide the team, support daily restaurant operations, and help bring our mission of healthier communities to life. You will lead with confidence, energy, and accountability, driving hospitality and teamwork across shifts.

This role offers a clear path to General Manager within 2 years for top performers, with competitive wages and benefits that support growth and development within Sweetgreen's restaurant network.