Shift Leader: Lead Teams, Flexible Hours & Benefits

McDonald's; Provo (UT); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Education benefits

Meal discounts

Growth opportunities

Retirement programs

Flexible schedule

Job summary

McDonald’s in Provo, UT is seeking a Shift Leader to supervise a fast-paced team and ensure every guest leaves satisfied with 100% service quality. You will lead and coach crew and managers, manage schedules, inventories, and daily maintenance while maintaining food safety standards.

The role offers flexible shifts (mornings, evenings, weekends) and the opportunity to grow into broader leadership, with benefits and education programs available through Archways to Opportunity.

Qualifications

• Previous leadership experience preferred (restaurant, retail, or hospitality).
• Positive, flexible, team-oriented attitude.
• Must be 18 years or older.

Responsibilities

• Lead and motivate crew and managers during shifts.
• Plan, monitor, and adjust for quality, service, and cleanliness.
• Ensure food safety and operational standards.
• Manage inventory, scheduling, and daily maintenance.
• Train and develop team members.
• Handle guest concerns and deliver 100% customer satisfaction.
• Communicate effectively with the next Shift Leader to ensure smooth operations.
• Meet shift and departmental targets.

Skills

Leadership experience

Team management

Customer service

Communication

Flexibility

Job description

McDonald’s in Provo, UT is seeking a Shift Leader to supervise a fast-paced team and ensure every guest leaves satisfied with 100% service quality. You will lead and coach crew and managers, manage schedules, inventories, and daily maintenance while maintaining food safety standards.

The role offers flexible shifts (mornings, evenings, weekends) and the opportunity to grow into broader leadership, with benefits and education programs available through Archways to Opportunity.