Shift Leader: Lead, Inspire Teams, 100% Guest Satisfaction

McDonald's; Springville (UT); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Starting wage

Health benefits

Paid time off

Unpaid leave

Archways tuition

Meal discounts

Growth opportunities

Job summary

McDonald’s in Springville, Utah is seeking a Shift Leader to supervise crew and managers, lead shifts, and uphold quality, service, and cleanliness.

You’ll choose hours, build leadership skills, and access training plus Archways to Opportunity tuition assistance.

Join a team focused on guest satisfaction and growth, with pathways to higher leadership and retirement programs—100% guest satisfaction on every shift.

Qualifications

• Leadership experience in food service or related industry.
• Positive, flexible, team-oriented attitude.
• Able to thrive in a fast-paced environment.
• Must be 18 years or older.

Responsibilities

• Lead and motivate crew and managers during shifts.
• Plan, monitor, and adjust for quality, service, and cleanliness.
• Ensure food safety and operational standards.
• Manage inventory, scheduling, and daily maintenance.
• Train and develop team members.
• Handle guest concerns and deliver 100% customer satisfaction.
• Communicate effectively with the next Shift Leader to ensure smooth operations.
• Meet shift and departmental targets.

Skills

Leadership experience

Team-oriented

Positive attitude

18+ years

Job description

McDonald’s in Springville, Utah is seeking a Shift Leader to supervise crew and managers, lead shifts, and uphold quality, service, and cleanliness.

You’ll choose hours, build leadership skills, and access training plus Archways to Opportunity tuition assistance.

Join a team focused on guest satisfaction and growth, with pathways to higher leadership and retirement programs—100% guest satisfaction on every shift.