Shift Leader: Lead Team & Guests with Flexible Hours

Southern Rock Restaurants; West Des Moines (IA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Vacation pay after 1 year

Job summary

Southern Rock Restaurants, LLC is seeking a Shift Leader to join our Iowa team in West Des Moines. You will lead and coach team members, ensure service excellence, and oversee opening and closing duties while maintaining food safety, inventory, and quality standards.

This full-time role requires strong communication, reliability, and a positive, energetic approach. You’ll collaborate across shifts to deliver a fun, safe, and guest-focused dining experience and you’ll be eligible for medical,

Qualifications

• Team player who works well with others.
• Excellent communication skills in a fast-paced environment.
• Positive energy with a strong desire to learn and grow.

Responsibilities

• Lead, monitor, coach and train team members to ensure operational execution.
• Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.
• Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.
• Proficient in all restaurant positions and work hands-on with team members in each of these areas.
• Works as part of a team to provide an exceptional Guest experience to our patrons.
• Ensure Guest satisfaction by following the Six Service Standards and PLUS 1 as needed.
• Performs opening and closing managerial duties including readiness checklists and cash handling duties.
• Handles Guest issues or conflicts and reports them to the General Manager immediately.
• Places, checks in, and stores food and orders.
• Completes daily temperature line checks to ensure food safety practices are adhered to.
• Help maintain a safe, clean, and fun work environment.
• Communicate effectively to the management team regarding essential information impacting the business.
• Report any team member issues or concerns to the General Manager.

Skills

Team player

Strong communication

Positive energy

Job description

Southern Rock Restaurants, LLC is seeking a Shift Leader to join our Iowa team in West Des Moines. You will lead and coach team members, ensure service excellence, and oversee opening and closing duties while maintaining food safety, inventory, and quality standards.

This full-time role requires strong communication, reliability, and a positive, energetic approach. You’ll collaborate across shifts to deliver a fun, safe, and guest-focused dining experience and you’ll be eligible for medical,