Shift Leader — Lead Team, Ensure Quality & Service

Tier1usa; Madison (WI); On-site; USD 22,041 - 24,796; Full time

Job summary

Tier1usa in Madison, WI is seeking a dedicated Shift Leader to oversee restaurant operations. This role involves team management, ensuring high food safety standards, and leading exceptional customer service.

The ideal candidate will have leadership experience and a commitment to training staff effectively. A competitive hourly wage is offered, along with a flexible schedule arranged with your supervisor. Candidates bilingual in Spanish are preferred.

Qualifications

• 1+ years of restaurant managerial experience required.
• Food safety manager certification required, or willingness to obtain one.
• Ability to train and manage team members effectively.

Responsibilities

• Oversee daily operations during shifts to ensure quality and safety.
• Manage and train team effectively.
• Resolve customer complaints and ensure compliance with food safety.

Skills

Team Management

Food Safety Compliance

Customer Service Leadership

Communication

Problem-solving

Bilingual in Spanish

Education

High school diploma or GED

Job description

Tier1usa in Madison, WI is seeking a dedicated Shift Leader to oversee restaurant operations. This role involves team management, ensuring high food safety standards, and leading exceptional customer service.

The ideal candidate will have leadership experience and a commitment to training staff effectively. A competitive hourly wage is offered, along with a flexible schedule arranged with your supervisor. Candidates bilingual in Spanish are preferred.