Shift Leader: Lead Team, Drive Fast Service

Dunkin' Donuts; Bear Creek (AK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Paid Time Off

Employee Meals

Medical and Dental Insurance

Life Insurance & Disability Coverage

Job summary

Dunkin' Donuts is seeking a Shift Leader to act as the decision maker on store operations and to ensure customers receive the CARE level of service. You will manage crew deployment, drive-thru performance, and coach team members to deliver fast, friendly service in a high-volume environment.

Join a franchisee's team to lead daily operations, support the store's goals, and help develop talent while benefiting from competitive weekly pay and valuable benefits for full-time staff.

Qualifications

• Experience leading a team in a fast-paced retail or food-service setting.
• Strong communication and interpersonal skills.
• Ability to multitask and deploy crew during shifts.

Responsibilities

• Oversee day-to-day shift operations and ensure service standards.
• Support the General Manager in team development.
• Maintain product quality and drive-thru performance.

Skills

Leadership

Customer service

Team coordination

Communication

Job description

Dunkin' Donuts is seeking a Shift Leader to act as the decision maker on store operations and to ensure customers receive the CARE level of service. You will manage crew deployment, drive-thru performance, and coach team members to deliver fast, friendly service in a high-volume environment.

Join a franchisee's team to lead daily operations, support the store's goals, and help develop talent while benefiting from competitive weekly pay and valuable benefits for full-time staff.