Shift Leader: Lead Team, Deliver Top Service

Marco; Mount Holly (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee meal plan

Paid training

Growth opportunities

Job summary

Marco's Pizza is seeking a motivated shift leader in Mount Holly, NC to lead people, ensure outstanding product quality and customer service, build sales, and help control costs for the restaurant.

You will train team members on company processes, open and close shifts, enforce safety and sanitation, handle deposits, and support local marketing and promotions. Competitive pay and benefits, plus free employee meals.

Qualifications

• Desire to ensure happiness of customers.
• Ability to lead a team to produce high quality services and product.
• Must be 18+ years of age.

Responsibilities

• Open and close shifts without supervision.
• Lead a team to maintain product quality, service speed, and sanitation.
• Manage and organize all positions on each shift and delegate duties to team members.
• Control food costs, labor, waste and cash while leading shifts.
• Deliver great guest service and resolve customer complaints and issues.

Skills

Team leadership

Customer service

Cash handling

Training others

Shift management

Job description

Marco's Pizza is seeking a motivated shift leader in Mount Holly, NC to lead people, ensure outstanding product quality and customer service, build sales, and help control costs for the restaurant.

You will train team members on company processes, open and close shifts, enforce safety and sanitation, handle deposits, and support local marketing and promotions. Competitive pay and benefits, plus free employee meals.