Shift Leader: Lead Operations & Team Excellence

Workstream; Rogersville (AL); On-site; USD 16,531 - 22,041; Full time

Job summary

Hardee's is seeking a Shift Leader to oversee restaurant operations during your shift, ensuring quality food, friendly service, and a clean guest environment. You will support management by guiding the team, upholding standards, and helping drive sales and efficiency while delivering a great guest experience.

This role emphasizes leadership, teamwork, and hands-on coaching as you supervise crew, train new staff, manage labor, and maintain safe, compliant operations on a fast-paced shift.

Responsibilities

• Supervise restaurant operations during assigned shifts to ensure smooth, efficient service.
• Maintain company standards for food quality, guest service, and restaurant cleanliness.
• Monitor operations throughout the shift and make adjustments as needed to keep service running efficiently.
• Lead by example by demonstrating professionalism, teamwork, and a strong work ethic.
• Assist in training and developing crew members under the direction of management.
• Provide guidance and support to team members to ensure they understand procedures and expectations.
• Help motivate the team to perform at their best and deliver excellent service to guests.
• Step in and assist with crew member duties when needed to keep operations running smoothly.
• Conduct brief team meetings before or during shifts to review daily goals, promotions, procedures, and expectations.
• Communicate updates related to operations, safety, and training to team members.
• Encourage teamwork and maintain a positive, respectful working environment.
• Monitor staffing levels during shifts to ensure proper coverage and efficiency.
• Manage labor usage to help meet company labor cost standards.
• Adjust assignments and workflow as needed to maintain productivity and service speed.
• Help control inventory levels and ensure product availability during shifts.
• Follow company guidelines to maintain proper product rotation and storage.
• Assist with inventory tracking to meet company GAP (inventory control) standards.
• Ensure all equipment and facilities are properly used, cleaned, and maintained.
• Follow preventive maintenance procedures and report equipment issues to management.
• Help maintain a clean, organized, and safe restaurant environment.
• Take responsibility for all cash handling procedures during assigned shifts.
• Ensure registers, safe counts, and bank deposits are completed accurately.
• Enforce proper cash control procedures to protect company assets.
• Ensure personal appearance meets company standards and reflects professionalism.
• Follow and enforce all HR policies, sanitation standards, safety guidelines, and security procedures.
• Maintain compliance with company policies as well as local, state, and federal regulations.
• Gain valuable leadership and management experience
• Play a key role in running daily restaurant operations
• Help develop and mentor team members
• Be part of a fast-paced, supportive team environment with growth opportunities
• For 60 years, Hardee's has brought communities together with quality, delicious food. With more than 1,800 restaurants across the U.S., and locations in 14 countries, we are committed to the best tasting food to better serve our guests—From Made From Scratch Biscuits and Hand-Breaded Chicken Tenders.

Job description

Hardee's is seeking a Shift Leader to oversee restaurant operations during your shift, ensuring quality food, friendly service, and a clean guest environment. You will support management by guiding the team, upholding standards, and helping drive sales and efficiency while delivering a great guest experience.

This role emphasizes leadership, teamwork, and hands-on coaching as you supervise crew, train new staff, manage labor, and maintain safe, compliant operations on a fast-paced shift.