Shift Leader: Fast-Paced Team Lead & Guest Experience

Workstream; Selma (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Hardee's is seeking a Shift Leader to oversee restaurant operations during assigned shifts, ensuring top-quality food, friendly guest service, and a clean dining area. You will support management by guiding the crew, upholding standards, and driving efficiency to deliver a great guest experience.

You will lead by example, communicate with the team, monitor labor, and help develop team members in a fast-paced environment with opportunities for growth.

Qualifications

• Ability to lead shift operations and supervise crew.
• Maintain food quality, guest service, and restaurant cleanliness.
• Train and develop crew members under management direction.
• Manage labor usage and productivity during shifts.
• Follow HR policies, sanitation, safety, and security guidelines.

Responsibilities

• Lead shift operations and supervise team during assigned shifts.
• Ensure consistent food quality, guest service, and cleanliness.
• Train and mentor crew, provide guidance, and promote teamwork.
• Monitor labor levels and adjust staffing as needed.
• Maintain inventory control and proper product rotation.

Skills

Leadership

Team supervision

Guest service

Cash handling

Education

High school diploma or equivalent

Job description

Hardee's is seeking a Shift Leader to oversee restaurant operations during assigned shifts, ensuring top-quality food, friendly guest service, and a clean dining area. You will support management by guiding the crew, upholding standards, and driving efficiency to deliver a great guest experience.

You will lead by example, communicate with the team, monitor labor, and help develop team members in a fast-paced environment with opportunities for growth.