Shift Leader — Lead Fast-Paced Team & Guest Experience

Workstream; Ardmore (TN); On-site; USD 16,531 - 22,041; Full time

Job summary

Hardee's is seeking a Shift Leader to oversee restaurant operations during your shift, ensuring top-notch food quality, guest service, and a clean environment. You will lead the team, maintain standards, and help drive sales and efficiency while delivering a great guest experience.

You will supervise, train, and motivate crew members, communicate daily goals and updates, and ensure proper cash handling and compliance with safety guidelines.

Qualifications

• Experience supervising staff during shifts.
• Ability to train and mentor crew.
• Commitment to food safety and cleanliness.

Responsibilities

• Lead Shift Operations: supervise during shifts to ensure smooth service.
• Support and develop team members by training and guiding crew.
• Communicate updates on operations, safety and training to the team.
• Manage labor to meet coverage and efficiency targets.
• Oversee inventory and product availability during shifts.
• Maintain facilities and equipment; ensure cleanliness and safety.
• Handle cash procedures and ensure accurate deposits and records.
• Uphold HR policies, sanitation standards, and regulatory compliance.

Skills

Leadership

Team development

Customer service

Cash handling

Service speed

Communication

Job description

Hardee's is seeking a Shift Leader to oversee restaurant operations during your shift, ensuring top-notch food quality, guest service, and a clean environment. You will lead the team, maintain standards, and help drive sales and efficiency while delivering a great guest experience.

You will supervise, train, and motivate crew members, communicate daily goals and updates, and ensure proper cash handling and compliance with safety guidelines.