Shift Lead - Guest Experience & Team Coach

Gorham, NH; Gorham (NH); On-site; USD 21,008 - 26,174; Full time

Benefits offered by this job

Competitive Pay up to $15.25-$19.00/hr.

Tuition Reimbursement

Ongoing training opportunities

Comprehensive health coverage

401K Savings

Paid Time Off (PTO)

Free/discounted food items

Job summary

The Wolak Group is hiring a Shift Leader for their Dunkin’ franchise located in Gorham, NH. As a Shift Leader, you will lead a team to deliver exceptional customer service, train new and existing employees, and ensure operational excellence. The position offers competitive pay, flexible hours, and comprehensive benefits including health coverage and 401K. Join a growing team that values its members and provides ongoing training and development opportunities.

Qualifications

• Experience in a leadership role in a fast-paced environment.
• Ability to train and develop team members.
• Strong communication and interpersonal skills.

Responsibilities

• Support operational excellence by leading the team.
• Train and coach new and existing employees.
• Ensure team members serve safe, quality food and drinks.

Skills

Exceptional Guest Service

Training and Coaching

Operational Excellence

Job description

The Wolak Group is hiring a Shift Leader for their Dunkin’ franchise located in Gorham, NH. As a Shift Leader, you will lead a team to deliver exceptional customer service, train new and existing employees, and ensure operational excellence. The position offers competitive pay, flexible hours, and comprehensive benefits including health coverage and 401K. Join a growing team that values its members and provides ongoing training and development opportunities.