Shift Leader: Lead, Coach & Grow with a Team

Dunkin' | Mulholland Network; Norwood (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin franchisee in New Jersey is seeking a Shift Leader to coach Crew Members during shifts, ensuring they meet brand standards and deliver an exceptional guest experience.

The Shift Leader will set goals, assign tasks, and motivate the team, while providing timely feedback to recognize successes and guide continuous improvement. This is a on-site, full-time role at a Dunkin location.

Qualifications

• Leadership skills to guide and develop team members.
• Coaching and feedback abilities to improve performance.
• Strong customer service mindset to ensure guest satisfaction.

Responsibilities

• Coaches Crew Members throughout their shift to execute Brand standards.
• Sets goals, provides job assignments, and motivates others.
• Delivers timely feedback to celebrate successes and guide improvement.

Skills

Leadership

Coaching

Customer service

Job description

Dunkin franchisee in New Jersey is seeking a Shift Leader to coach Crew Members during shifts, ensuring they meet brand standards and deliver an exceptional guest experience.

The Shift Leader will set goals, assign tasks, and motivate the team, while providing timely feedback to recognize successes and guide continuous improvement. This is a on-site, full-time role at a Dunkin location.