Shift Leader: Lead a High-Energy Coffee Crew, Flexible

Bagel Brands; North Oaks (IN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in North Oaks, MN is seeking a Shift Leader to guide daily operations, coach team members, and ensure brand standards are met. You will drive guest connections, manage inventory and deposits, and maintain a welcoming coffeehouse environment.

The role requires leadership experience, 18+ years of age, and availability to work varied shifts. Caribou offers growth opportunities, employee discounts, and flexible scheduling in a fast-paced team setting.

Qualifications

• At least 6 months of experience in a leadership role, or properly trained and approved to take on Shift Leader responsibilities.
• Shift Leaders may be required to work different days, times, or shifts as business needs change.
• Must be at least 18 years of age.

Responsibilities

• Demonstrates mastery of every Team Member responsibility with confidence, enthusiasm, and excellence.
• Leads shifts with an unwavering commitment to Make Fun Happen — keeping the team engaged, the energy up, and the shift on track.
• Optimizes product sales while effectively managing waste and maintaining an inviting, well-executed coffeehouse environment.
• Knows the day's deployment and the roles tied to it, communicating clearly on the floor to keep the shift moving.
• Reads the needs of the team, anticipates the shift's competing priorities, and delegates objectives and tasks accordingly.
• Takes ownership of the current shift and sets up a smooth hand-off for the shift that follows.
• Ensures the team executes standard operating procedures and upholds Caribou's standards for quality, cash handling, and store safety and security.
• Coaches and trains the team in the moment — on role responsibilities, product knowledge, promotions, and recipe prep, including adjustments for a guest's request.
• Performs administrative tasks timely with integrity and follow-through, including bank deposits, inventory, and product orders.
• Actively develops Team Members, providing coaching and feedback in the moment
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• Owns the decision-making that comes with being Manager on Duty, staying resilient and calm under pressure
• Leads with humility, curiosity, and heart — building an inclusive culture on every shift and taking full ownership of their own growth and the impact they have on others
• Trains new team members on role responsibilities, product knowledge, and promotional items
• Arrives on time for every scheduled shift, prepared and ready to contribute to the team's success.

Skills

Leadership experience

Flexible availability

Age 18+

Education

High school diploma or GED

Job description

Caribou Coffee in North Oaks, MN is seeking a Shift Leader to guide daily operations, coach team members, and ensure brand standards are met. You will drive guest connections, manage inventory and deposits, and maintain a welcoming coffeehouse environment.

The role requires leadership experience, 18+ years of age, and availability to work varied shifts. Caribou offers growth opportunities, employee discounts, and flexible scheduling in a fast-paced team setting.