Shift Leader: Lead a Fast-Paced Team • Growth & Weekly Pay

Dunkin' Donuts; Moosic (Lackawanna County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Paid Time Off

Employee Meals

Medical and Dental Insurance with Co n

Job summary

Dunkin' Donuts is seeking a Shift Leader to impact store operations and help run shifts, delivering the C.A.R.E. service standard. You will ensure fast, friendly, energetic service and quality control of our products, including our Americas Best Coffee, brewed fresh every 18 minutes.

You will deploy crew, monitor drive-thru performance, set goals, and communicate results while collaborating with the team. Franchisees are independent employers who set wage and benefits.

Qualifications

• Strong leadership and people-management abilities.
• Commitment to delivering exceptional customer experiences.
• Ability to thrive in a fast-paced retail environment.

Responsibilities

• Lead store team during shifts and ensure smooth operations.
• Ensure fast, friendly, and energetic service to customers.
• Oversee crew deployment, drive-thru performance, and shift execution.
• Collaborate with the team to exceed customer expectations.

Skills

Leadership

Customer service

Teamwork

Quality control

Job description

Dunkin' Donuts is seeking a Shift Leader to impact store operations and help run shifts, delivering the C.A.R.E. service standard. You will ensure fast, friendly, energetic service and quality control of our products, including our Americas Best Coffee, brewed fresh every 18 minutes.

You will deploy crew, monitor drive-thru performance, set goals, and communicate results while collaborating with the team. Franchisees are independent employers who set wage and benefits.