Shift Leader: Lead a Coffee Team & Community

Starbucks Corp.; Bedford (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid vacation

Tuition coverage through Starbucks

Life insurance

Educational opportunities

Job summary

Starbucks Coffee Company is seeking a shift manager to lead a store team, deliver an exceptional customer experience, and mentor partners.

You’ll learn to run a multi‑million dollar business through hands‑on experience, training, and development opportunities that support growth within the company.

Strong organizational, interpersonal, and problem‑solving skills and a customer‑driven mindset are essential for success in this role.

Qualifications

• One year retail/customer service management experience
• Two years preferred OR 4+ years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead with purpose and mentor partners to deliver great customer experiences
• Create a welcoming space for the community and drive sales
• Learn to run a multi‑million dollar business through hands‑on experience and training
• Engage in development opportunities to grow within Starbucks

Skills

Retail management

Customer service

Team supervision

Coaching

Organizational skills

Interpersonal skills

Problem solving

Entrepreneurial mindset

Sales focus

Job description

Starbucks Coffee Company is seeking a shift manager to lead a store team, deliver an exceptional customer experience, and mentor partners.

You’ll learn to run a multi‑million dollar business through hands‑on experience, training, and development opportunities that support growth within the company.

Strong organizational, interpersonal, and problem‑solving skills and a customer‑driven mindset are essential for success in this role.