Shift Leader, Kitchen Team - Flexible Hours & Sundays Off

Chick-fil-A; Worcester (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Work Directly with an Operator

Competitive Pay

Great Place to Work

Job summary

Chick-fil-A is seeking a Back of House Team Leader in Worcester, MA. You will assist management with shift management, supervise stations, and help open or close the restaurant as needed. A focus on food safety, cleanliness, and team development will be essential.

The role emphasizes strong communication, problem solving, and the ability to work under pressure while upholding Chick-fil-A standards and policies. Flexible hours and weekend considerations are part of the benefits.

Qualifications

• Minimum 18+ years old.
• Previous customer service experience preferred.
• Hard-working and team-oriented.

Responsibilities

• Supervise assigned stations for a full shift and support opening/closing as needed.
• Ensure food safety and cleanliness, focusing on handwashing and cross-contamination.
• Coach team members and communicate performance and policies effectively.
• Handle bottlenecks, react quickly to issues, and maintain urgency.
• Maintain uniform standards and a positive working environment.

Skills

Customer service

Teamwork

Communication

Problem solving

Job description

Chick-fil-A is seeking a Back of House Team Leader in Worcester, MA. You will assist management with shift management, supervise stations, and help open or close the restaurant as needed. A focus on food safety, cleanliness, and team development will be essential.

The role emphasizes strong communication, problem solving, and the ability to work under pressure while upholding Chick-fil-A standards and policies. Flexible hours and weekend considerations are part of the benefits.