Shift Leader/Key Holder

oberweis; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Hourly pay 17.30

Flexible schedules

Supportive team

Growth opportunities

Employee discounts

Cone-scented waffle cone workplace

Job summary

oberweis is hiring a Shift Leader/Key Holder for our Chicago ice cream shop to be the right-hand to the Store Manager and Assistant Manager. You will lead the scoop squad, drive exceptional customer service, and manage shifts while keeping the shop clean and stocked for a positive guest experience.

Candidates must be at least 18, available to work 3–5 days including nights and weekends, and comfortable standing for long periods and performing routine inventory.

Qualifications

• Leadership or supervisory experience.
• Positive, upbeat attitude.
• Weekend/evening availability.

Responsibilities

• Lead and support our scoop squad
• Delivering amazing customer service
• Manage shifts (opening or closing) and daily operations
• Keep the shop clean, stocked, and running smoothly

Skills

Leadership experience

Positive attitude

Job description

Now Hiring: Shift Leader/Key Holder – Ice Cream Dream Team

Do you believe sprinkles make everything better?
Are you a natural leader who loves making people smile?

If so… we want YOU on our team!

About the Role

We’re looking for a high-energy, people-loving Shift Leader/Key Holder (Must be at least 18 years old and available to work 3-5 days, including nights and weekends) to help lead our ice cream shop to sweet success! You’ll be the right-hand hero to the Store Manager and Assistant Manager, keeping operations smooth, customers happy, and the vibes as fun as our flavors.

What You’ll Be Doing

• Lead and support our scoop squad
• Delivering amazing customer service
• Manage shifts (opening or closing) and daily operations
• Keep the shop clean, stocked, and running smoothly

What We’re looking for

• Leadership or supervisory experience
• Positive, upbeat attitude
• Weekend/evening availability

Perks of the Job

• Hourly rates from $17.30
• Flexible schedules
• Fun, supportive team culture
• Opportunities to grow
• Employee discounts
• A workplace that smells like waffle cones all day

Physical Requirements

• Carry up to 50lbs
• Stand and walk on a hard surface for 5-8 hours per day
• Tolerate up to 45 minutes in a walk-in cooler at temperature as low as 32 degrees F during inventory
• Tolerate up to 35 minutes in a walk-in Freezer at temperature at -10 degrees F during inventory and stocking

Let’s make work sweet.