Shift Leader

oberweis; Wheaton (IL); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Hourly pay plus tips

Flexible schedules

Fun, supportive team culture

Growth opportunities

Employee discounts

Waffle cone scent

Job summary

Oberweis in Wheaton, IL is seeking a Shift Leader/Key Holder to guide our ice cream shop to sweet success. You will support the Store Manager and Assistant Manager, supervise the scoop team, and ensure smooth daily operations while delivering excellent service.

Ideal candidates have leadership experience, a positive attitude, and can work 3-5 days including nights and weekends. This on-site role offers hourly pay with tips, flexible schedules, and a fun team environment.

Qualifications

• Experience in leading teams or supervising staff.
• Strong customer service mindset and positive attitude.
• Available to work 3-5 days, nights and weekends.

Responsibilities

• Lead and support the scoop squad.
• Delivering outstanding customer service.
• Manage shifts (opening or closing) and daily operations.
• Maintain clean, stocked, and well-run shop.

Skills

Leadership experience

Customer service

Weekend/evening availability

Job description

Now Hiring: Shift Leader/Key Holder – Ice Cream Dream Team

Do you believe sprinkles make everything better?
Are you a natural leader who loves making people smile?

If so… we want YOU on our team!

About the Role

We’re looking for a high-energy, people-loving Shift Leader/Key Holder (Must be at least 18 years old and available to work 3-5 days, including nights and weekends) to help lead our ice cream shop to sweet success! You’ll be the right-hand hero to the Store Manager and Assistant Manager, keeping operations smooth, customers happy, and the vibes as fun as our flavors.

What You’ll Be Doing

• Lead and support our scoop squad
• Delivering amazing customer service
• Manage shifts (opening or closing) and daily operations
• Keep the shop clean, stocked, and running smoothly

What We’re looking for

• Leadership or supervisory experience
• Positive, upbeat attitude
• Weekend/evening availability

Perks of the Job

• Hourly rates from $16- $19/hour plus tips
• Flexible schedules
• Fun, supportive team culture
• Opportunities to grow
• Employee discounts
• A workplace that smells like waffle cones all day

Physical Requirements

• Carry up to 50lbs
• Stand and walk on a hard surface for 5-8 hours per day
• Tolerate up to 45 minutes in a walk-in cooler at temperature as low as 32 degrees F during inventory
• Tolerate up to 35 minutes in a walk-in Freezer at temperature at -10 degrees F during inventory and stocking

Let’s make work sweet.