Shift Leader

oberweis; Bartlett (IL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Flexible schedules

Employee discounts

Growth opportunities

Team culture

Cone aroma

Job summary

oberweis is seeking a Shift Leader/Key Holder to support our ice cream shop, leading the scoop squad and ensuring smooth daily operations. You’ll open or close shifts, deliver top-notch service, and help keep the shop clean and welcoming for guests, while maintaining a fun, upbeat atmosphere.

Ideal candidates have prior leadership or supervisory experience, a positive attitude, and flexibility to work weekends and evenings.

Qualifications

• Leadership or supervisory experience.
• Positive, upbeat attitude.
• Weekend/evening availability.

Responsibilities

• Lead and support our scoop squad.
• Delivering amazing customer service.
• Manage shifts (opening or closing) and daily operations.
• Keep the shop clean, stocked, and running smoothly.

Skills

Leadership

Customer service

Job description

Now Hiring: Shift Leader/Key Holder – Ice Cream Dream Team

Do you believe sprinkles make everything better?

Are you a natural leader who loves making people smile?

If so… we want YOU on our team!

About the Role

We’re looking for a high-energy, people-loving Shift Leader/Key Holder (Must be at least 18 years old and available to work 3-5 days, including nights and weekends) to help lead our ice cream shop to sweet success! You’ll be the right-hand hero to the Store Manager and Assistant Manager, keeping operations smooth, customers happy, and the vibes as fun as our flavors.

What You’ll Be Doing

• Lead and support our scoop squad
• Delivering amazing customer service
• Manage shifts (opening or closing) and daily operations
• Keep the shop clean, stocked, and running smoothly

What We’re looking for

• Leadership or supervisory experience
• Positive, upbeat attitude
• Weekend/evening availability

Perks of the Job

• Hourly rates from $16-$19/hour plus tips
• Flexible schedules
• Fun, supportive team culture
• Opportunities to grow
• Employee discounts
• A workplace that smells like waffle cones all day

Physical Requirements

• Carry up to 50lbs
• Stand and walk on a hard surface for 5-8 hours per day
• Tolerate up to 45 minutes in a walk-in cooler at temperature as low as 32 degrees F during inventory
• Tolerate up to 35 minutes in a walk-in Freezer at temperature at -10 degrees F during inventory and stocking

Let’s make work sweet.