Shift Leader: Inspire Teams & Guest Experience

Far West Services, LLC; West Covina (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Training

Free Shift Meal

Career Growth Opportunities

Internal Promotion Opportunities

Job summary

Far West Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and deliver a top-notch guest experience. You will support supervisors, coach teammates, and uphold standards across service, safety, and quality.

The role emphasizes leadership, teamwork, and hands-on involvement. We value integrity, reliable attendance, clear communication, and the ability to thrive in a fast-paced environment. Training and development are provided.

Qualifications

• 1+ year of restaurant, retail, or leadership experience preferred.
• Strong communication and problem-solving skills.
• Reliable attendance and flexibility to support business needs.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures to keep teams and guests safe.
• Assist with opening, closing, and shift changing responsibilities.
• Communicate restaurant needs and maintenance concerns to management.
• Help train and develop new team members.
• Step into any position as needed to support restaurant success.

Skills

Leadership

Guest service

Communication

Problem solving

Reliability

Education

Food Handler Certification

Tools

POS system

Job description

Far West Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and deliver a top-notch guest experience. You will support supervisors, coach teammates, and uphold standards across service, safety, and quality.

The role emphasizes leadership, teamwork, and hands-on involvement. We value integrity, reliable attendance, clear communication, and the ability to thrive in a fast-paced environment. Training and development are provided.