Shift Leader: Inspire Teams, Elevate Guest Service

GOLD STAR; Cold Spring (KY); On-site; USD 31,000 - 37,000; Full time

Job summary

Gold Star in Cincinnati and surrounding areas is seeking Shift Leaders across Ohio, Kentucky, and Indiana. You will help lead teams, drive customer service excellence, and support daily restaurant operations in a fast-paced, community-focused environment.

We welcome diverse backgrounds and offer opportunities to grow into leadership roles, learning through hands-on training, teamwork, and a culture built around delicious food and shared success.

Qualifications

• Lead and inspire others to achieve goals.
• Deliver outstanding customer service at all times.
• Oversee store operations including opening/closing and inventory.
• Develop basic financial understanding for daily decisions.

Responsibilities

• People Leadership – interview, train and motivate
• Customer Service – ensure exceptional experiences and build relationships
• Store Operations – open/close, manage inventory, ensure product quality
• Financial Management – build financial expertise in running a business

Skills

People Leadership

Customer Service

Store Operations

Financial Management

Job description

Gold Star in Cincinnati and surrounding areas is seeking Shift Leaders across Ohio, Kentucky, and Indiana. You will help lead teams, drive customer service excellence, and support daily restaurant operations in a fast-paced, community-focused environment.

We welcome diverse backgrounds and offer opportunities to grow into leadership roles, learning through hands-on training, teamwork, and a culture built around delicious food and shared success.