Shift Leader: Inspire Teams, Elevate Guest Experience

Wendy; Augusta (ME); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Bonuses based on performance

Meal discounts

Paid Time Off (PTO)

Paid Training

Advancement opportunities

Flexible scheduling

Inclusive team environment

Job summary

Wendy's Augusta, ME is seeking a Shift Manager to lead opening and closing operations, train staff, and ensure fast, friendly service. You’ll supervise Guest Service, Kitchen, and People Development shifts to drive guest satisfaction and efficiency.

You’ll empower your team with hands-on coaching, schedule optimization, and daily problem-solving. Competitive pay, benefits, and opportunities for advancement await the right leader who values teamwork and guest smiles.

Qualifications

• Leadership experience in a fast-paced service environment.
• Strong customer-service focus with guest satisfaction as priority.
• Ability to train, motivate, and schedule a diverse team.

Responsibilities

• Lead each shift with enthusiasm to ensure fast, accurate, and friendly service.
• Oversee Guest Service, Drive-Thru/Front Counter, and Kitchen operations across opening/closing shifts.
• Coach and develop team members, manage scheduling, and uphold safety and quality standards.
• Drive promotions and ensure a positive, inclusive work environment.

Skills

Team Leadership

Customer Service

Shift Management

Training & Development

Communication

Education

High School Diploma

Job description

Wendy's Augusta, ME is seeking a Shift Manager to lead opening and closing operations, train staff, and ensure fast, friendly service. You’ll supervise Guest Service, Kitchen, and People Development shifts to drive guest satisfaction and efficiency.

You’ll empower your team with hands-on coaching, schedule optimization, and daily problem-solving. Competitive pay, benefits, and opportunities for advancement await the right leader who values teamwork and guest smiles.