Shift Leader: Inspire Teams & Elevate Customer Experience

Gold Star Chili; Cincinnati, Northern (OH, KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Gold Star Chili is seeking Shift Leaders in Cincinnati, OH to guide teams, ensure exceptional customer experiences, and manage daily store operations. You’ll lead training, coaching, and motivation, while maintaining high product quality and efficient service.

Successful candidates demonstrate leadership, outstanding customer service, and problem-solving abilities. A friendly, dependable and respectful approach helps foster our welcoming, family-style culture.

Qualifications

• Gold Star team members are: Passionate, Service-oriented, Friendly, Fun, Dependable, Supportive and Respectful.
• Ability to Lead and Inspire Others
• Outstanding Customer Service Skills
• Strong Problem-Solving Capabilities

Responsibilities

• People Leadership – interview, train, coach and motivate
• Customer Service – ensure exceptional experiences and build lasting customer relationships
• Store Operations – open and close the store, manage inventory, ensure product quality and more
• Financial Management – build financial expertise in running a business

Skills

Leadership

Customer service

Problem solving

Job description

Gold Star Chili is seeking Shift Leaders in Cincinnati, OH to guide teams, ensure exceptional customer experiences, and manage daily store operations. You’ll lead training, coaching, and motivation, while maintaining high product quality and efficient service.

Successful candidates demonstrate leadership, outstanding customer service, and problem-solving abilities. A friendly, dependable and respectful approach helps foster our welcoming, family-style culture.