Restaurant Shift Lead — Inspire Teams & Service

Gold Star Chili; Cold Spring, Northern (KY, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Gold Star Chili in Cold Spring, KY is seeking a capable Shift Leader to drive people, service, and store operations. You will train and coach team members, uphold exceptional guest experiences, manage opening/closing duties, inventory, quality control, and contribute to financial performance.

The role emphasizes leadership, teamwork, and hands-on store management in a fast-paced environment, with opportunities to grow as you help make our guests feel like family.

Qualifications

• Experience leading teams in a fast-paced environment.
• Excellent customer service and communication skills.
• Ability to manage store operations and inventory.

Responsibilities

• People Leadership – interview, train, coach and motivate staff.
• Customer Service – ensure exceptional experiences and build lasting customer relationships.
• Store Operations – open and close the store, manage inventory, ensure product quality and more.
• Financial Management – build financial expertise in running a business.

Skills

People Leadership

Customer Service

Store Operations

Financial Management

Job description

Gold Star Chili in Cold Spring, KY is seeking a capable Shift Leader to drive people, service, and store operations. You will train and coach team members, uphold exceptional guest experiences, manage opening/closing duties, inventory, quality control, and contribute to financial performance.

The role emphasizes leadership, teamwork, and hands-on store management in a fast-paced environment, with opportunities to grow as you help make our guests feel like family.