Shift Leader: Inspire Teams & Elevate Customer Experience

Gold Star Chili; Amelia, Northern (OH, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Gold Star Chili is hiring Shift Leaders to guide restaurant teams across Ohio, Kentucky, and Indiana. You will lead people, coach others, and ensure excellent customer experiences while managing store operations and financial basics.

This role emphasizes a welcoming culture, learning on the job, and growing with a iconic brand in a fast-paced setting. Join a team that values every member’s contribution, offers opportunities to learn, and celebrates a shared passion for great tasting food and

Qualifications

• Gold Star team members are: Passionate, Service-oriented, Friendly, Fun, Dependable, Supportive and Respectful.
• Additional characteristics that make for successful Shift Leaders:
• Ability to Lead and Inspire Others; Outstanding Customer Service Skills; Strong Problem-Solving Capabilities.

Responsibilities

• Lead and motivate team members to deliver great customer experiences.
• Oversee daily store operations, including opening/closing and inventory control.
• Coach and train staff to uphold quality, service standards and safety.
• Rely on strong communication to resolve issues and drive performance.

Skills

People Leadership

Customer Service

Store Operations

Financial Management

Job description

Gold Star Chili is hiring Shift Leaders to guide restaurant teams across Ohio, Kentucky, and Indiana. You will lead people, coach others, and ensure excellent customer experiences while managing store operations and financial basics.

This role emphasizes a welcoming culture, learning on the job, and growing with a iconic brand in a fast-paced setting. Join a team that values every member’s contribution, offers opportunities to learn, and celebrates a shared passion for great tasting food and