Shift Leader: Inspire Teams & Drive Results

McDonald's; Boston (MA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Career growth opportunities

Job summary

McDonald's in Boston, MA is seeking a Certified Shift Manager who thrives in a fast-paced environment, leads by example, and is passionate about developing people while delivering exceptional guest experiences.

You will lead restaurant operations, coach team members, monitor performance, manage labor, uphold food safety, and ensure shifts run smoothly, safely, and to high standards. This role offers clear career growth, ongoing training, competitive pay, benefits, and the franchisee as employer.

Qualifications

• Certified McDonald's Shift Manager or equivalent leadership experience
• Strong communication and leadership skills
• Ability to remain calm in a fast-paced environment
• Passion for coaching and developing others
• Commitment to operational excellence and guest satisfaction
• Dependable, accountable, and results-driven

Responsibilities

• Lead and motivate team members throughout the shift
• Deliver fast, friendly, and accurate service to every guest
• Coach and develop crew members through real-time feedback
• Ensure food safety, cleanliness, and operational standards are met
• Monitor restaurant performance and drive results
• Manage labor, productivity, and shift execution
• Create a positive and engaging work environment

Skills

Leadership

Communication

People development

Job description

McDonald's in Boston, MA is seeking a Certified Shift Manager who thrives in a fast-paced environment, leads by example, and is passionate about developing people while delivering exceptional guest experiences.

You will lead restaurant operations, coach team members, monitor performance, manage labor, uphold food safety, and ensure shifts run smoothly, safely, and to high standards. This role offers clear career growth, ongoing training, competitive pay, benefits, and the franchisee as employer.