Shift Leader - Lead a Fast-Paced Restaurant Team

McDonald's; Lowell (MA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Flexible Schedule

Sick Pay

Training

Free Uniforms

Free Meals when working

Tuition assistance

Job summary

McDonald's in Lowell, MA is seeking a Shift Manager to lead daily operations, ensuring fast, accurate, and friendly service while upholding food safety and cleanliness across the dining area and kitchen.

You will supervise crew and other managers, plan shifts, monitor performance, and help teams meet standards and goals while delivering excellent customer service. Previous leadership experience is preferred; applicants must be 18 or older and enjoy a fast-paced environment.

Qualifications

• Experience leading shifts in a fast-paced environment.
• Strong communication and teamwork skills.
• Ability to train and coach crew and other managers.

Responsibilities

• Lead shifts to ensure fast, accurate, friendly service.
• Monitor quality, safety, and cleanliness standards.
• Manage inventory and scheduling for your shift.
• Coach and train team members to improve performance.
• Ensure excellent customer service and safety protocols.

Skills

Leadership

Customer service

Team management

Education

High school diploma

Job description

McDonald's in Lowell, MA is seeking a Shift Manager to lead daily operations, ensuring fast, accurate, and friendly service while upholding food safety and cleanliness across the dining area and kitchen.

You will supervise crew and other managers, plan shifts, monitor performance, and help teams meet standards and goals while delivering excellent customer service. Previous leadership experience is preferred; applicants must be 18 or older and enjoy a fast-paced environment.