Shift Leader: Drive Fast-Paced Restaurant Ops

McDonald's; San Antonio (TX); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Up to 3 weeks of paid vacation perYear

Free Meals

Free Uniforms

Education through Archways to Oppor­t

Service awards

Bonus potential

Pay Increases every 6 months

Health Insurance Options

Career Advancement Opportunities

Employee Appreciation Day

Employee of the Month

Birthday Recognition

Premium Pay for late night

15% discount for family members

Job summary

McDonald's Shift Manager leads the team to ensure smooth restaurant operations and delivers outstanding customer experiences in a fast-paced environment.

The role requires strong leadership, attention to detail, and the ability to multitask while upholding company standards. It offers training, growth opportunities, and a range of benefits as described in the posting. You will coach crew, manage schedules, and ensure safe, clean facilities.

Qualifications

• Must be 18 years of age or older
• Positive attitude and strong willingness to learn
• Ability to multitask and work in a fast-paced, team-oriented environment
• Strong communication, customer service, and leadership skills
• Ability to stand for extended periods of time

Responsibilities

• Delivers, models, and enforces outstanding customer service in accordance with McDonald's standards and procedures
• Work with demanding customers
• Resolve customer concerns using effective problem-solving skills
• Ensure a positive experience for every customer visit
• Lead and supervise crew members during assigned shifts
• Provide coaching, direction, and real-time feedback
• Hold team members accountable to company standards and policies
• Manage daily operations to ensure quality, service, and cleanliness standards

Skills

Leadership

Customer Service

Communication

Teamwork

Multitasking

Reliability

Attendance

Job description

McDonald's Shift Manager leads the team to ensure smooth restaurant operations and delivers outstanding customer experiences in a fast-paced environment.

The role requires strong leadership, attention to detail, and the ability to multitask while upholding company standards. It offers training, growth opportunities, and a range of benefits as described in the posting. You will coach crew, manage schedules, and ensure safe, clean facilities.