Shift Leader: Inspire & Elevate Guest Experience

Dunkin' | CRRM Leetes Island Donuts Inc; Madison (CT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

The Shift Leader at a Dunkin' franchisee will coach Crew Members throughout shifts to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

As part of a Dunkin' franchisee, you will join a team that values hard work and enthusiasm, with competitive wages, a team-oriented environment, and opportunities for advancement within the company.

Qualifications

• Experience coaching crew members to meet brand standards.
• Ability to set goals, assign tasks, and provide feedback.
• Customer-focused with a friendly guest experience.

Responsibilities

• Coach Crew Members during shifts to ensure Brand standards.
• Lead and motivate the team to deliver fast, accurate service.
• Support a positive guest experience and teamwork on shift.

Skills

Coaching

Guest service

Team leadership

Communication

Tools

POS System

Cash Handling

Job description

The Shift Leader at a Dunkin' franchisee will coach Crew Members throughout shifts to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

As part of a Dunkin' franchisee, you will join a team that values hard work and enthusiasm, with competitive wages, a team-oriented environment, and opportunities for advancement within the company.