Shift Leader: Hospitality-Driven Team Lead

The Halal Guys - 370, Dedham; Dedham (MA); On-site; USD 40,000 - 50,000; Full time

Job summary

The Halal Guys - 370, Dedham is looking for a Shift Lead to oversee restaurant operations and ensure guest satisfaction. The ideal candidate will possess strong leadership qualities and manage team performance effectively. Responsibilities include handling guest complaints, monitoring inventory and labor, and promoting a clean and organized environment. Candidates should be energetic, proactive, and capable of maintaining confidentiality within the management team. Competitive salary offered.

Qualifications

• Ability to work in a fast-paced environment.
• Confidentiality with management discussions.
• Proficiency in recipe knowledge and service standards.
• Energetic and friendly demeanor.

Responsibilities

• Oversees entire restaurant operations during shifts.
• Handles guest complaints and service issues.
• Monitors food waste and inventory.
• Leads team in maintaining cleanliness and organization.

Skills

Leadership qualities

Effective communication

Team management

Customer service

Problem-solving

Job description

The Halal Guys - 370, Dedham is looking for a Shift Lead to oversee restaurant operations and ensure guest satisfaction. The ideal candidate will possess strong leadership qualities and manage team performance effectively. Responsibilities include handling guest complaints, monitoring inventory and labor, and promoting a clean and organized environment. Candidates should be energetic, proactive, and capable of maintaining confidentiality within the management team. Competitive salary offered.