Shift Leader: Guide a Fast-Paced Sub Shop Team

Cheba Hut \"Toasted\" Subs; Norman (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Cheba Hut Toasted Subs is seeking a Shift Leader to run daily operations and guide the crew toward exceptional customer experiences. You will supervise shifts, ensure food quality and safety, and coach teammates to perform at their best.

The role reports to the General Manager and collaborates with the Assistant General Manager to maintain service excellence and store standards in a fast-paced environment.

Qualifications

• Previous shift lead or management experience in food service.
• Strong communication and customer service skills.
• Ability to lift 47 lbs and stand up to 10 hours.
• Food safety certification or ability to obtain.

Responsibilities

• Uphold the Big 4: atmosphere, cleanliness, interaction, product quality.
• Lead, motivate, and coach the crew with recognition and accountability.
• Run a smooth shift: execute the Battle Plan and manage staffing.
• Maintain food safety: write prep/stock PARs and line checks.
• Ensure accurate orders and on-time service per Cheba Hut standards.
• Hit SPMH and labor targets.
• Enforce standards and keep leadership informed.

Skills

Leadership

Customer service

Communication

Food safety

Coaching

Job description

Cheba Hut Toasted Subs is seeking a Shift Leader to run daily operations and guide the crew toward exceptional customer experiences. You will supervise shifts, ensure food quality and safety, and coach teammates to perform at their best.

The role reports to the General Manager and collaborates with the Assistant General Manager to maintain service excellence and store standards in a fast-paced environment.