Shift Leader

Cheba Hut \"Toasted\" Subs; Norman (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Cheba Hut Toasted Subs is seeking a Shift Leader to run daily operations and guide the crew toward exceptional customer experiences. You will supervise shifts, ensure food quality and safety, and coach teammates to perform at their best.

The role reports to the General Manager and collaborates with the Assistant General Manager to maintain service excellence and store standards in a fast-paced environment.

Qualifications

• Previous shift lead or management experience in food service.
• Strong communication and customer service skills.
• Ability to lift 47 lbs and stand up to 10 hours.
• Food safety certification or ability to obtain.

Responsibilities

• Uphold the Big 4: atmosphere, cleanliness, interaction, product quality.
• Lead, motivate, and coach the crew with recognition and accountability.
• Run a smooth shift: execute the Battle Plan and manage staffing.
• Maintain food safety: write prep/stock PARs and line checks.
• Ensure accurate orders and on-time service per Cheba Hut standards.
• Hit SPMH and labor targets.
• Enforce standards and keep leadership informed.

Skills

Leadership

Customer service

Communication

Food safety

Coaching

Job description

Benefits:

• Bonus based on performance
• Company parties
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Cheba Hut Toasted Subs – Shift Leader - MUST BE 18+

About The Role

Cheba Hut Shift Leaders run the floor. You’ll supervise the crew during your shifts and set the tone for food quality, food safety, cleanliness, and customer experience, all while coaching your team to be their best. You’ll report to the General Manager and work closely with the Assistant General Manager.

What You’ll Do

• Uphold the “Big 4”: atmosphere, cleanliness, interaction, and product quality. Be a thermostat, not a thermometer.
• Lead, motivate, and coach the crew through recognition and accountability, working shoulder to shoulder.
• Run a smooth shift: complete the Battle Plan, get “aces in their places,” and call audibles when it’s busy or short-staffed.
• Keep food safe and fresh: write prep and stock lists to PARs, complete line checks, follow F.I.F.O., and keep the waste log.
• Make sure orders are accurate and meet Cheba Hut ticket times.
• Hit SPMH and labor targets.
• Hold everyone to the same standard, with no favorites and no silent approval, and keep shop leadership in the loop.

What we’re looking for

• Previous shift lead, key holder, or restaurant leadership experience preferred
• A shop-first, customer-first mindset, with integrity and self-direction
• Strong communication skills, including the hard conversations
• Ability to juggle priorities and stay calm under pressure
• State-required food safety certification (or ability to obtain)
• Ability to lift 47 lbs, stand up to 10 hours, and work shifts up to 10 hours
• Comfortable with a cannabis-themed culture

Cheba Hut is an equal opportunity employer.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Cheba Hut Toasted Subs.