Shift Leader: Guest Experience & Team Growth

Dunkin' - Franchisee Of Dunkin Donuts; Port Wentworth (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

Dunkin' - Franchisee Of Dunkin Donuts in Port Wentworth, Georgia is seeking a team-oriented leader to enhance guest satisfaction and drive profitability. The role focuses on promoting a team environment, ensuring operational excellence, and managing costs effectively. Candidates should have strong communication skills, restaurant or supervisory experience, and a high school diploma. This position requires individuals who exceed guest expectations and develop effective teams. Full responsibilities include staff training, guest service, and maintaining brand standards.

Qualifications

• Able to clearly express oneself verbally and in writing (English).
• Restaurant, retail, or supervisory experience.
• At least 18 years of age.

Responsibilities

• Promote a team environment by fostering respect and providing coaching.
• Model exceptional guest service and ensure Brand standards are executed.
• Drive sales through effective execution of restaurant standards.

Skills

Effective communication

Math and financial management

Guest Focus

Passion for Results

Problem Solving

Conflict Management

Education

High school diploma or equivalent

Job description

Dunkin' - Franchisee Of Dunkin Donuts in Port Wentworth, Georgia is seeking a team-oriented leader to enhance guest satisfaction and drive profitability. The role focuses on promoting a team environment, ensuring operational excellence, and managing costs effectively. Candidates should have strong communication skills, restaurant or supervisory experience, and a high school diploma. This position requires individuals who exceed guest expectations and develop effective teams. Full responsibilities include staff training, guest service, and maintaining brand standards.