Shift Leader — Guest Experience & Team Growth

Blue Bayou Seafood Restaurant and Oyster Bar; New Orleans (LA); On-site; USD 38,000 - 54,000; Full time

Job summary

Voodoo Chicken & Daiquiris in New Orleans, LA is seeking a proactive Shift Manager to lead daily operations, motivate staff, and ensure a smooth guest experience during your shift. You'll oversee tasks, maintain quality standards, handle customer inquiries professionally, and ensure adherence to health and safety guidelines while adapting to a fast-paced environment.

Ideal candidates have at least 1 year in a supervisory role, strong communication, and a customer-first mindset, with flexibility

Qualifications

• Minimum 1 year of supervisory or management experience in food service or hospitality.
• Strong communication and organizational skills are essential.
• Customer-first mindset with calm, efficient problem-solving.
• Flexible availability, including evenings and weekends.

Responsibilities

• Oversee daily operations during your shift to ensure smooth workflow.
• Lead and motivate team members to deliver excellent guest service.
• Delegate tasks, enforce policies, and monitor staff performance.
• Assist with inventory and uphold quality and safety standards.
• Address guest inquiries with professionalism and care.

Skills

Team leadership

Customer service

Communication

Organizational skills

Problem-solving

Job description

Voodoo Chicken & Daiquiris in New Orleans, LA is seeking a proactive Shift Manager to lead daily operations, motivate staff, and ensure a smooth guest experience during your shift. You'll oversee tasks, maintain quality standards, handle customer inquiries professionally, and ensure adherence to health and safety guidelines while adapting to a fast-paced environment.

Ideal candidates have at least 1 year in a supervisory role, strong communication, and a customer-first mindset, with flexibility