Shift Leader - Guest Experience & Operations Coach

Summerwood Corporation; Gilbertsville (PA); On-site; USD 30,000 - 50,000; Full time

Job summary

Summerwood Corporation is looking for a Shift Manager in Gilbertsville, Pennsylvania. The primary role involves assisting management with administrative tasks and ensuring operational excellence within the restaurant. Responsibilities include driving customer satisfaction, maintaining product quality, and performing daily safety audits.

Ideal candidates should have experience in customer service and the ability to train and feedback crew members. This position requires maintaining financial protocols and monitoring inventory daily to align with company standards.

Qualifications

• Experience in customer service and food safety audits.
• Ability to handle cash procedures and financial responsibilities.
• Skills in coaching and providing feedback to team members.

Responsibilities

• Drive excellence in customer service and maintain company standards.
• Conduct daily inventory and food safety audits.
• Monitor inventory and operational processes to meet company standards.

Job description

Summerwood Corporation is looking for a Shift Manager in Gilbertsville, Pennsylvania. The primary role involves assisting management with administrative tasks and ensuring operational excellence within the restaurant. Responsibilities include driving customer satisfaction, maintaining product quality, and performing daily safety audits.

Ideal candidates should have experience in customer service and the ability to train and feedback crew members. This position requires maintaining financial protocols and monitoring inventory daily to align with company standards.