Shift Leader — Guest Experience & Operations

Taco Bell; Saint Helens, Northern (OR, KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Taco Bell in Saint Helens, Oregon is seeking a Shift Leader to oversee restaurant operations during assigned hours, supervise staff, and ensure top customer service and food safety. This role blends hands-on work with coaching and training, helping meet quality standards and speed of service.

You will open or close as needed, manage shifts, and model professional behavior while maintaining cleanliness and hospitality across the front and back of house.

Qualifications

• Must be 18+ years old or older.
• Minimum 6 months in a shift management or supervisory role.
• High school diploma or GED preferred.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills.
• Can-do attitude with good hygiene.
• Reliable transportation and punctual arrival.

Responsibilities

• Greet customers and accurately take orders.
• Prepare and package food and drink to standards.
• Operate cash registers, process payments and provide change.
• Maintain cleanliness and sanitation of the restaurant.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with food safety regulations and policies.
• Promote new menu items and provide recommendations.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair treatment and compliance with laws.
• Offer ongoing coaching and feedback to team members.
• Report safety concerns to management and HR as needed.
• Conduct daily food safety and prep audits.

Skills

Shift management

Leadership

Communication

Math & Reading

Customer service

Punctuality

Team coaching

Hygiene

Transportation

Positive attitude

Education

High school diploma or GED

Job description

Taco Bell in Saint Helens, Oregon is seeking a Shift Leader to oversee restaurant operations during assigned hours, supervise staff, and ensure top customer service and food safety. This role blends hands-on work with coaching and training, helping meet quality standards and speed of service.

You will open or close as needed, manage shifts, and model professional behavior while maintaining cleanliness and hospitality across the front and back of house.