Shift Leader: Growth Path, Team & Perks

Workstream; Jackson (MI); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Competitive wages

Health/Dental/Vision Programs

Growth within the company

Family atmosphere

Direct Deposit

Monthly contests

Job summary

Dunkin' is hiring experienced Shift Leaders to join our fast-growing franchise in Michigan and Cleveland. We offer a family atmosphere, growth opportunities, and a chance to lead a 5-star team in a busy Dunkin' restaurant.

Responsibilities include recruiting, training, coaching, and ensuring guest satisfaction; you’ll manage a shift, enforce standards, and help deliver fast, friendly service.

Qualifications

• High School diploma or GED (preferred).
• One or more years shift management experience.
• Open/flexible work availability.
• Demonstrated ability to lead and manage your own shift in a fast-paced environment.
• Good with problem solving and decision making.

Responsibilities

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Skills

Shift leadership

Team management

Customer service

Problem solving

Flexible schedule

Education

High School Diploma or GED

Job description

Dunkin' is hiring experienced Shift Leaders to join our fast-growing franchise in Michigan and Cleveland. We offer a family atmosphere, growth opportunities, and a chance to lead a 5-star team in a busy Dunkin' restaurant.

Responsibilities include recruiting, training, coaching, and ensuring guest satisfaction; you’ll manage a shift, enforce standards, and help deliver fast, friendly service.