Shift Leader: Grow with a 5-Star Team

Workstream; Ravenna (OH); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health/Dental/Vision

Growth within the company

Family atmosphere

Direct Deposit

Monthly contests

Digital Redbook

Learn the business from the ground up

Job summary

Workstream is seeking experienced shift leaders for a Dunkin' Donuts franchise in Ohio. Lead a fast-paced team, coach staff, and ensure top customer service while managing daily operations on a busy shift.

We offer competitive wages, comprehensive benefits, growth within the company, and a family atmosphere as part of the largest Dunkin' network in Michigan and expanding into Cleveland. You will be part of a supportive team with opportunities to learn the business from the ground up.

Qualifications

• High School diploma or GED (preferred).
• One or more years shift management experience.
• Open/ flexible work availability.
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment.
• Good with problem solving and decision making.

Responsibilities

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Skills

Leadership

Team management

Problem solving

Communication

Education

High School diploma or GED

Job description

Workstream is seeking experienced shift leaders for a Dunkin' Donuts franchise in Ohio. Lead a fast-paced team, coach staff, and ensure top customer service while managing daily operations on a busy shift.

We offer competitive wages, comprehensive benefits, growth within the company, and a family atmosphere as part of the largest Dunkin' network in Michigan and expanding into Cleveland. You will be part of a supportive team with opportunities to learn the business from the ground up.