Shift Leader — Fast-Paced Cafe Team Leader & Growth

Workstream; Union Lake (MI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health/Dental/Vision Programs

Growth within the company

Family atmosphere

Direct Deposit

Monthly contests

Digital Redbook

Learn business from ground up

Job summary

Dunkin' is seeking experienced Shift Leaders in Michigan to grow with our fast-paced, family-oriented team. You will recruit, train, and coach crew, uphold policies, and drive guest satisfaction in a busy store.

We offer competitive wages and benefits, growth within the company, a family atmosphere, direct deposit, monthly contests, and opportunities to learn the business from the ground up.

Qualifications

• High School diploma or GED preferred.
• One or more years of shift management experience.
• Open/flexible work availability.
• Ability to lead a shift in a fast-paced environment.
• Good problem solving and decision making.

Responsibilities

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Skills

Leadership

Training

Coaching

Problem solving

Communication

Education

High School diploma or GED

Job description

Dunkin' is seeking experienced Shift Leaders in Michigan to grow with our fast-paced, family-oriented team. You will recruit, train, and coach crew, uphold policies, and drive guest satisfaction in a busy store.

We offer competitive wages and benefits, growth within the company, a family atmosphere, direct deposit, monthly contests, and opportunities to learn the business from the ground up.