Growth-Driven Shift Leader: Lead, Delight Guests

Workstream; Brighton Charter Township (MI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Competitive wages

Health/Dental/Vision Programs

Growth within the company

Family atmosphere

Direct Deposit

Monthly contests to win prizes

Digital Redbook (task lists)

Learn the business from the ground up.

Big Dunkin' network in Michigan

Job summary

Dunkin' Donuts Franchise in Michigan is seeking an experienced Shift Leader to help grow our team in a fast-paced, guest-focused environment. You will lead, train, and coach team members to deliver 5-star service while maintaining efficiency and quality across shifts.

We offer competitive wages and benefits with opportunities for growth within the company. Join a family atmosphere and contribute to the largest Dunkin' network in the region.

Qualifications

• High School diploma or GED preferred.
• One or more years shift management experience.
• Open/flexible work availability.
• Demonstrated ability to lead and manage your own shift in a fast-paced environment.
• Good problem solving and decision making.

Responsibilities

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Skills

Shift management

Leadership

Problem solving

Communication

Education

High School diploma or GED

Job description

Dunkin' Donuts Franchise in Michigan is seeking an experienced Shift Leader to help grow our team in a fast-paced, guest-focused environment. You will lead, train, and coach team members to deliver 5-star service while maintaining efficiency and quality across shifts.

We offer competitive wages and benefits with opportunities for growth within the company. Join a family atmosphere and contribute to the largest Dunkin' network in the region.