Shift Leader Garners Ferry

Firehouse Subs - NC SC; Columbia (SC); On-site; USD 16,531 - 27,552; Part time

Benefits offered by this job

Tips

Flexible schedule

Employee discount

Job summary

Firehouse Subs is seeking a ROCK STAR Shift Leader to support the General Manager in running a shift with accountability for profitable operations and adherence to company policies. This role helps deploy team members, delegates tasks, and drives guest service excellence across day and night shifts.

We offer part-time and full-time opportunities with competitive hourly rates plus tips, and benefits like medical, dental, and 401K for eligible full-time staff.

Qualifications

• Customer service and guest experience focus.
• Leadership and people management during shifts.
• Ability to delegate tasks and supervise team.
• Familiarity with training and disciplining employees when needed.

Responsibilities

• Assist General Manager in operating the shift profitably.
• Ensure compliance with health, wage, and employment regulations.
• Provide leadership to the restaurant team and uphold culture.
• Participate in interviewing, hiring, and training staff.
• Communicate issues to GM/Owner promptly.
• Stand for up to 13 hours and lift up to 50 lbs.

Skills

Customer experience

Leadership

Team management

Training

Tools

Microsoft Office

POS register

Job description

We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant! Shift Leaders must understand the importance of the customer experience and understand that they are the "Face" of Firehouse Subs.

Part‑time and Full‑time positions are available in most locations.

This job contributes to the success of Firehouse Subs by assisting the General Manager in executing store operations during scheduled shifts. This job requires the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity.

Benefits

• Competitive Hourly Rate (based on location and experience), plus tips
• We offer Medical, Dental, and Vision for our Full‑time employees
• 401K (after 1 year of full‑time employment)

Additional Requirements

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop throughout assigned shifts
• Ability to be mobile in walk‑in freezer/cooler with temperatures ranging from 40° F to -10° F

Essential Functions include:

REPORTS TO: General Manager

POSITION SUMMARY STATEMENT:

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager, while adhering to all company guidelines and regulations.

• Shift Leaders ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Shift Leaders ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® "culture" and mission and vision statements.
• Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participates in all Public Safety Foundation initiatives.
• Represents Firehouse Subs® in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.

Work schedule

• Day shift
• Night shift
• Weekend availability

Supplemental pay

• Tips

Benefits

• Flexible schedule
• Employee discount
• Other