Shift Leader

Firehouse Subs - NC SC; Irmo (SC); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Tips

Flexible schedule

Employee discount

Other

Job summary

Firehouse Subs is seeking a Shift Leader to support the General Manager in daily store operations on scheduled shifts. This role represents the face of the brand, ensuring excellent guest service and adherence to procedures. Positions are available as part-time and full-time across locations.

Benefits include medical, dental, and vision for full-time employees, and a 401K after one year. The role requires standing, lifting up to 50 lbs, and ability to work varied shifts with a tips-based pay

Qualifications

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through‑out assigned shifts
• Ability to be mobile in walk‑in freezer/cooler with temperatures ranging from 40° F to -10° F

Responsibilities

• REPORTS TO: General Manager
• Shift Leaders ensure the restaurant is in full compliance to local, state and federal regulations related to health, hour and wage, age restrictions and ADA
• Ensure knowledge and enforcement of Firehouse Subs Policies and Procedures
• Provide leadership to the restaurant team to meet standards of guest service, quality and cleanliness
• Assist GM in coordinating and implementing current operations game plans and company initiatives
• Participate in interviewing, hiring, training and disciplining employees under the GM
• Ensure all required programs, reports and legal documents are accurate and on schedule
• Represent Firehouse Subs in a professional manner and communicate issues to the GM/Owner
• Able to work on their feet for up to 13 hours and lift up to 50 lbs

Job description

We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant! Shift Leaders must understand the importance of the customer experience and understand that they are the "Face" of Firehouse Subs.

Part-time and Full-time positions are available in most locations.

This job contributes to the success of Firehouse Subs by assisting the General Manager in executing store operations during scheduled shifts. This job requires the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity.

Benefits

• Competitive Hourly Rate (based on location and experience), plus tips
• We offer Medical, Dental, and Vision for our Full‑time employees
• 401K (after 1 year of full‑time employment)

Additional Requirements

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through‑out assigned shifts
• Ability to be mobile in walk‑in freezer/cooler with temperatures ranging from 40° F to -10° F

Essential Functions

REPORTS TO: General Manager

Position Summary Statement

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager, while adhering to all company guidelines and regulations.

• Shift Leaders ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Shift Leaders ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® "culture" and mission and vision statements.
• Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participates in all Public Safety Foundation initiatives.
• Represents Firehouse Subs® in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.

Work schedule

• Day shift
• Night shift
• Weekend availability

Supplemental pay

• Tips

Benefits

• Flexible schedule
• Employee discount
• Other