Shift Supervisor & Food Service Lead

Cassanos; Troy (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

Cassanos in Troy, Ohio is seeking a Shift Manager responsible for supervising food preparation, ensuring quality customer service, and managing operational costs. The ideal candidate will have a High School Diploma or G.E.D., along with relevant cash handling, food handling, and customer service experience.

The role involves conducting staff training, inspecting work areas, managing cash transactions, and resolving customer issues. Applicants should possess strong leadership and communication skills, and be able to lift up to 50 pounds.

Qualifications

• Must be 18 years or older depending on store alcohol policy.
• Requires knowledge of customer service principles.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Supervise food preparation and customer service.
• Conduct training for food service staff.
• Inspect supplies and work areas for quality.
• Handle cash transactions and customer complaints.

Skills

Cash handling experience

Food handling experience

Customer service experience

Basic math skills

Computer skills

Knowledge of management principles

Education

High School Diploma or G.E.D.

Job description

Cassanos in Troy, Ohio is seeking a Shift Manager responsible for supervising food preparation, ensuring quality customer service, and managing operational costs. The ideal candidate will have a High School Diploma or G.E.D., along with relevant cash handling, food handling, and customer service experience.

The role involves conducting staff training, inspecting work areas, managing cash transactions, and resolving customer issues. Applicants should possess strong leadership and communication skills, and be able to lift up to 50 pounds.