Shift Leader — Food Service & Guest Experience

Domino's Pizza; Harrisonburg (VA); On-site; USD 35,000 - 48,000; Full time

Job summary

Domino's Pizza in Harrisonburg, VA is seeking a reliable Shift Supervisor to oversee daily operations, ensure food quality, and maintain fast, friendly service during peak hours.

You will manage customer interactions, assist with inventory and scheduling, handle POS transactions, and mentor team members to uphold company standards.

If you take initiative, communicate effectively with MOD, and keep the store clean and compliant, this role offers growth opportunities and a dynamic work environment.

Qualifications

• Excellent written and verbal communication skills.
• Strong multitasking ability.
• Ability to work in a fast-paced, dynamic environment.
• Capable of handling orders electronically.
• Ability to lead the team on duty.

Responsibilities

• Provide leadership support to the Manager on Duty.
• Maintain high standards of customer service during high-volume operations.
• Greet customers and take orders professionally.
• Manage cash handling and POS operations.
• Assist with inventory control and scheduling.
• Resolve customer complaints promptly.
• Cross-train and coordinate scheduling with team members.
• Prepare pizzas and other menu items as needed.

Skills

Leadership

Customer service

Multi-tasking

Communication

Order taking

Team supervision

Tools

POS system

Job description

Domino's Pizza in Harrisonburg, VA is seeking a reliable Shift Supervisor to oversee daily operations, ensure food quality, and maintain fast, friendly service during peak hours.

You will manage customer interactions, assist with inventory and scheduling, handle POS transactions, and mentor team members to uphold company standards.

If you take initiative, communicate effectively with MOD, and keep the store clean and compliant, this role offers growth opportunities and a dynamic work environment.