Shift Leader: Food Service & Guest Experience

IHOP 1439 Austin; Austin (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Job summary

IHOP in Austin, TX is seeking a full-time Manager on Duty to lead a dining room team and ensure smooth service. You will set the tone, assign tasks, create schedules, and train staff to keep service flowing smoothly.

You will also maintain quality control over equipment, portions, and food, while addressing customer issues. The role offers $17.00 per hour and health insurance for full-time employees.

Qualifications

• Strong English communication skills.
• Basic math skills.
• Ability to perform the necessary physical duties.
• Great people skills and ability to solve problems.
• Relevant experience or training would be preferred but isn't required for the right candidate.

Responsibilities

• Oversee the food service team, assign tasks, create schedules, and train employees on best practices.
• Maintain quality control on equipment, portions, and food; check cash receipts and sales reports; address customer issues and resolve problems.

Skills

English

Math

Physical tasks

People skills

Job description

IHOP in Austin, TX is seeking a full-time Manager on Duty to lead a dining room team and ensure smooth service. You will set the tone, assign tasks, create schedules, and train staff to keep service flowing smoothly.

You will also maintain quality control over equipment, portions, and food, while addressing customer issues. The role offers $17.00 per hour and health insurance for full-time employees.