Shift Leader - Food Service & Customer Experience

Applegreen Group; Galloway Township (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen is hiring a Shift Supervisor in New Jersey to lead on-shift teams and ensure top-notch guest service while upholding brand standards and food safety. You will train new team members, manage opening/closing duties, and handle cash with accuracy as part of a fast-paced travel plaza environment in Galloway Township.

This role emphasizes teamwork, product knowledge, and proactive problem solving to maintain smooth operations and guest satisfaction.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures.
• Operate POS system and process payments according to policies.
• Ensure proper food handling, labeling, dating, storage, and temperature checks.
• Perform kitchen tasks including prep, cooking, packaging, and cleaning.
• Stock, clean and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain knowledge of plaza products and services.
• Assist in training new team members.
• Follow brand standards and safety policies.
• Report observations or concerns to plaza leadership.
• Execute a variety of other tasks as assigned.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen is hiring a Shift Supervisor in New Jersey to lead on-shift teams and ensure top-notch guest service while upholding brand standards and food safety. You will train new team members, manage opening/closing duties, and handle cash with accuracy as part of a fast-paced travel plaza environment in Galloway Township.

This role emphasizes teamwork, product knowledge, and proactive problem solving to maintain smooth operations and guest satisfaction.