Shift Leader - Flexible Scheduling & Guest Experience

Dunkin' | Florida; Florida; On-site; USD 37,250,000 - 45,847,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Weekly paycheck

Growth opportunities

Job summary

Dunkin’ is seeking a Shift Leader in Florida to guide a fast-paced team during shifts, ensuring guest satisfaction and smooth store operation. You’ll lead by example, train crew, manage prep, inventory, and cash handling, while upholding food safety and brand standards. Flexible hours include mornings, weekends, and holidays.

Join a team that values reliability, strong communication, and a passion for great coffee as you grow into leadership responsibilities.

Qualifications

• Experience in food service or retail leadership.
• Strong communication and customer service skills.
• Ability to multitask and stay calm under pressure.
• Willingness to work flexible hours, including mornings, weekends, and holidays.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly — prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best.
• Uphold Food Safety, Brand, and Network standards to keep the store clean, safe, and welcoming.
• Step in for the manager when needed and help make key decisions.

Skills

Leadership

Communication

Multitasking

Flexible hours

Team-first

Positive attitude

Passion for coffee

Customer service

Job description

Dunkin’ is seeking a Shift Leader in Florida to guide a fast-paced team during shifts, ensuring guest satisfaction and smooth store operation. You’ll lead by example, train crew, manage prep, inventory, and cash handling, while upholding food safety and brand standards. Flexible hours include mornings, weekends, and holidays.

Join a team that values reliability, strong communication, and a passion for great coffee as you grow into leadership responsibilities.